Thank you for shopping at GoodRx Stores. We aim to provide you with the best shipping options, no matter where you reside. Every day, we ship to customers worldwide, ensuring that we provide the very highest levels of responsiveness to you at all times.
Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. We offer multiple shipping options to cater to your needs. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: GoodRx Stores is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: GoodRx Stores is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy: We currently ship to addresses within the United States and select international locations. For international orders, please be aware that customs clearance procedures may cause delays beyond our original delivery estimates.
Returns Policy: Please refer to our Returns & Refunds Policy page for detailed information about options and procedures for returning your order.
Questions: If you have any questions about the delivery and shipment or your order, please contact us at support@goodrxstores.com.
Feel free to adjust the specifics such as processing times, shipping rates, and contact information based on the actual details of GoodRx Stores. This policy should cover the essential aspects related to shipping and handling for your customers.